Delivery
We want your cards to reach you quickly and safely. This page explains where we deliver, how much delivery costs, how long it takes, and what happens if something goes wrong in transit.
Where we deliver
We currently deliver to UK addresses only. We are unable to accept orders for delivery outside the United Kingdom.
Delivery method and courier
All orders are sent using Royal Mail tracked services. Every order is fully tracked from dispatch through to delivery, giving you peace of mind that your cards are on their way.
Postage costs
- Free delivery on all orders of £20 and over.
- A flat rate of £2.99 applies to orders under £20.
Your postage cost is calculated and shown clearly at checkout before you pay.
Dispatch time
Orders are dispatched within 1-2 working days of being placed. Working days are Monday to Friday, excluding bank holidays.
Estimated delivery time
Once your order has been dispatched, estimated delivery is 2-3 working days. Please note that delivery times are estimates provided by the courier and are not guaranteed.
Tracking your order
As your order is sent on a Royal Mail tracked service, you will be able to follow its progress to your delivery address. If you have any questions about the status of your order, please contact us at [CONTACT EMAIL] or call [CONTACT PHONE] and we will be happy to help.
Risk and ownership
Responsibility for the goods passes to you on delivery, when the goods are delivered to the address you provided at checkout.
Delays, lost or misrouted orders
We take reasonable care to dispatch your order on time. Occasionally, delays can happen once an order is with the courier, and these are outside our direct control.
If your order is delayed, lost or misrouted, please get in touch at [CONTACT EMAIL]. We will investigate the matter with the courier and, where appropriate, arrange to resend your order or provide a refund. Our liability for any order is limited to the value of that order.